Terms of Service

1. Acceptance of Terms

By accessing and using the Kilang Desa Murni Batik website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Products and Services

We offer handmade batik products and custom tailoring services. Product colors may vary slightly from images due to the handmade nature of batik and screen display differences.

3. Orders and Payment

• All prices are in Malaysian Ringgit (MYR) unless stated otherwise
• Orders are confirmed upon successful payment
• We reserve the right to refuse or cancel orders at our discretion
• Custom orders require full payment upfront and are non-refundable

4. Shipping and Delivery

Delivery times are estimates. We are not responsible for delays caused by shipping carriers or customs. Risk of loss passes to you upon delivery to the carrier.

5. Returns and Refunds

Please refer to our Returns & Exchanges policy for detailed information on eligibility and procedures.

6. Intellectual Property

All content on this website, including designs, images, and text, is the property of Kilang Desa Murni Batik and is protected by intellectual property laws.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

8. Governing Law

These terms are governed by the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of Malaysian courts.

9. Contact

For questions about these terms, contact us at:
Email: info@kilangdesamurnibatik.com
Phone: +60 18-762 4392