We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 7 days of delivery for a refund or exchange.
Eligible for Return
Items in original, unworn condition with tags attached
Items returned within 7 days of delivery
Items with manufacturing defects or damage during shipping
Incorrect items received
Not Eligible for Return
Custom-made or tailored items
Items that have been worn, washed, or altered
Items without original tags and packaging
Sale or clearance items (unless defective)
Items returned after 7 days
How to Return
Contact us via WhatsApp (+60 18-762 4392) or email to initiate your return
Provide your order number and reason for return
Wait for our approval and return instructions
Pack the item securely in its original packaging
Ship the item to our address (return shipping is customer's responsibility)
Refunds
Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be credited to your original payment method.
Important Note
Custom tailoring orders cannot be returned or exchanged as they are made specifically for you. Please ensure your measurements are accurate before placing a custom order.